Shipping and Returns
SMJ orders are shipped from Vancouver, BC. Orders shipping to Canada and the United States are charged a $10 flat rate, which is tracked and insured. Orders of $150 and over ship free to Canada and the US. Local pickup is available, pickup hours are Monday - Friday from 10am-5pm in Gastown, Vancouver and arrangements can be made by emailing firstname.lastname@example.org.
We are currently only offering standard tracked shipping. Orders are shipped within 2-5 business days. Packages arrive approximately in *2-7 business days within Canada. Delivery estimates for US shipments are not within our control due possible delays at customs. For international shipping (Australia, New Zealand, Mexico, Europe, Asia) we charge a $40 flat rate. SMJ is not responsible for duties or fees for US or international orders.
*Please note that once a parcel is handed to our shipping carrier the whereabouts of your package is out of our control and you can use your tracking number to track your package. It is the customers responsibility to verify their mailing address upon checkout, if the address has been entered improperly SMJ cannot be held responsible for your missing order. Kindly contact us if your parcel has been lost or stolen, and we will do our best to help you!